Gizmodo.com July 19, 2026 • 17:36

Apple Has Reportedly Started Recording and AI-Summarizing Conversations at the Genius Bar - Gizmodo

By Mike Pearl

It's limited in scope; it's opt-in; and managers don't get to see the summaries. Employees are still nervous.

Apple is reportedly dipping its toe into recording and AI-summarizing your repair and tech support conversations with its employees at the Genius Bar.
This new pilot program called Live Notes is bei… [+2085 chars]

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Apple Has Reportedly Started Recording and AI-Summarizing Conversations at the Genius Bar - Gizmodo

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